Positive Client Reviews

We love getting positive client reviews about our support team. When’s the last time you had a great experience with tech support? With over 98% customer satisfaction rating for the last year, we value our customers and how they experience service and support. When is the last time you talked to a better IT partner? […]

IT Metrics that Matter the Most

What IT metrics matter the most? Is it how fast an issue is resolved? How many times the same issue reoccurs? Cost to resolve the issue? All of these metrics can have a varying degree of importance depending on who you ask! Today we are going to look at the IT metrics that provide the […]