Support Center

The Stringfellow Service Desk is here for you!

Stringfellow provides Clients with a Service Desk staffed Monday through Friday, 7am – 6pm Central Standard Time.  After hours requests are handled until 11pm CST daily.

Connect to a Remote Support Session HERE!

Support Request Process:

When requesting support, please use one of the methods below:

*NEW* Request Forms:

Stringfellow now has online forms available to make various requests.  These forms will ensure all information is transferred securely into our ticketing system and that all required information is provided.

User Termination Request

New User Access Request

New Equipment Request

 

Client Point of Contact Form:

Stringfellow requires all Clients have an Agreement Administrator designated with us. If you need to change your POCs please download the form below.

You can download the form here.