SUPPORT CENTER

Microsoft Self Service Password Reset HERE

Setting up the Microsoft Authenticator App HERE

Check our our End User Education Center HERE

Connect to a Remote Support Session

Stringfellow Service Desk Hours of Operation

All Times Central
Business Hours 7:00AM to 6:00pm
After Hours 6:00pm to 10:00pm
Weekends and Holidays 9:00am to 1:00pm
2022 Holidays Christmas Eve (Dec. 23rd), Christmas Day (Dec. 26th)
2023 Holidays New Years Day (Jan. 2nd)

*Please note, you must CALL the Service Desk during non-Business Hours. Emails and alerts will be reviewed the next Business Day.

Stringfellow Department Contacts

Department Email Phone Hours
Service Desk support@stringfellow.com 615-386-4920 or 866-883-6010 Monday to Friday from 7am – 6pm CST
Purchasing purchasing@stringfellow.com 615-346-4182 Monday to Friday from 9am – 4pm CST
Billing billing@stringfellow.com 615-346-4181 Monday to Friday from 9am – 4pm CST
Consulting consulting@stringfellow.com 615-550-0022 Monday to Friday from 9am – 4pm CST

Request Forms:

Stringfellow now has online forms available to make various requests. These forms will ensure all information is transferred securely into our ticketing system and that all required information is provided.

Client Contact Form:

Stringfellow requires all Clients have an Agreement Administrator designated with us. If you need to change your POCs please download the form below and email it to crm@stringfellow.com for processing.