SUPPORT CENTER
Microsoft Self Service Password Reset HERE
Setting up the Microsoft Authenticator App HERE
Check our our End User Education Center HERE
Connect to a Remote Support Session
Stringfellow Service Desk Hours of Operation
| All Times Central | |
|---|---|
| Business Hours | 7:00AM to 6:00pm |
| After Hours | 6:00pm to 10:00pm |
| Weekends and Holidays | 9:00am to 1:00pm |
| 2022 Holidays | Thanksgiving (Nov. 24th- 25th), Christmas Eve (Dec. 23rd), Christmas Day (Dec. 26th) |
*Please note, you must CALL the Service Desk during non-Business Hours. Emails and alerts will be reviewed the next Business Day.
Stringfellow Department Contacts
| Department | Phone | Hours | |
|---|---|---|---|
| Service Desk | support@stringfellow.com | 615-386-4920 or 866-883-6010 | Monday to Friday from 7am – 6pm CST |
| Purchasing | purchasing@stringfellow.com | 615-346-4182 | Monday to Friday from 9am – 4pm CST |
| Billing | billing@stringfellow.com | 615-346-4181 | Monday to Friday from 9am – 4pm CST |
| Consulting | consulting@stringfellow.com | 615-550-0022 | Monday to Friday from 9am – 4pm CST |
Request Forms:
Stringfellow now has online forms available to make various requests. These forms will ensure all information is transferred securely into our ticketing system and that all required information is provided.
- User Termination Request
- New User Access Request
- New Site Request
- New Equipment Request
- International Travel Form
- Stringfellow W-9 Form
Client Contact Form:
Stringfellow requires all Clients have an Agreement Administrator designated with us. If you need to change your POCs please download the form below and email it to crm@stringfellow.com for processing.