From Old School to OneDrive

Before I was ever introduced to OneDrive, I did not have a go-to place for storing and saving important information on my personal or business computer. Whether I had important files I created in Word, Excel, or PowerPoint, all my items were saved as a random file name on my desktop or placed into a folder in My Documents.

Using Microsoft Teams, from a new user perspective

Almost all workplaces utilize email and an internal messaging system to connect with team members across an organizational level. Business tools like Slack, Zoom and GoToMeeting are often implemented in many offices to help individuals work more efficiently together.

IT Metrics that Matter the Most

What IT metrics matter the most? Is it how fast an issue is resolved? How many times the same issue reoccurs? Cost to resolve the issue? All of these metrics can have a varying degree of importance depending on who you ask! Today we are going to look at the IT metrics that provide the best overall picture of how your IT is performing for your business.

Technology should be a variable, not a fixed cost

The COVID-19 pandemic has made businesses painfully aware of their fixed operating costs.  The largest of these fixed costs are people often followed by office space.  Outsourcing your technology immediately changes many fixed costs into variable utilization-based costs, with a POSITIVE impact on your business efficiency.

Your Status matters more than ever working from home!

Status is now a communications tool in your office, not something to brag about!  What we are talking about is the usage of the Status setting in Teams (or other products) to effectively communicate during the Work From Home (WFH) world we are transitioning to.

What the end of Windows 7 REALLY means

Today marks the last day that Microsoft will provide updates for the Windows 7 operating system.  Depending on who you talk to, your computer may burst into flames OR it may continue to work perfectly for the next several years.  Regardless of where you fall on the spectrum of that debate, the following three points are REALLY what the end of Windows 7 means:
Operating system updates are no longer optional
Like all your favorite cloud-based applications, you can't opt out of the changes that are made.

Do you need a technology phase shift in 2020?

If your business and technology planning are out of sync, it may be time for a technology phase shift.  Fortunately technology capability is not cumulative, skipping some steps is allowed!  The services-first, app-first approach to technology planning can enable much higher productivity without a huge lag in implementation or capital expenditure.

DIY needs to stay at home

The DIY (do it yourself) movement has taken off with the advent of social media.  Pinterest runs an entire business off of it!  The two biggest drivers of DIY are saving money, and being creative.  Neither of these are good reasons to DIY your corporate technology!  The number of businesses that are STILL taking a DIY approach to technology planning and support is surprising, and costly.

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Being comfortable with technology isn’t the same as being competent

"Those younger folks handling our technology, they know how it works", says the business owner who has delegated all technology decisions to anyone under 30.  The next thing you know there are apps everyone, random one-off workflows and no overall strategy.

Intelligent Technology Transformation – In Real Life

Does your business need an Intelligent Technology transformation?  Not just a new coat of paint, but a serious remodeling.  Like that starter house you bought and now it has two children in it, TIME TO DO SOMETHING.
A technology transformation is often needed to reset the status quo.