Impact of technology in family-owned businesses

The impact of technology in private and family-owned businesses can be the difference in scaling up, or sliding down. There are two key differences we have observed in how private and family-owned businesses approach technology change and investments.

People are the process

Most family businesses are built on people with whatever resources they had at the time.

IT Metrics that Matter the Most

What IT metrics matter the most? Is it how fast an issue is resolved? How many times the same issue reoccurs? Cost to resolve the issue? All of these metrics can have a varying degree of importance depending on who you ask! Today we are going to look at the IT metrics that provide the best overall picture of how your IT is performing for your business.

Utilization based technology services and support

Would you ever pre-pay for your electricity or water service years in advance, knowing that if you used LESS you would pay MORE and if you used MORE it would not even be available? Of course you wouldn't!  This is exactly how many companies are acquiring their technology services and support today, and that needs to change.

The Business of IT: Part 3- Outsource the “T”, not the “I”

When thinking about IT, it's helpful to look at each piece separately....
The first part is all about INFORMATION, and this is key to running your business.  Businesses that have an IT department should be staffing functions that add value to the business.

The Business of IT: Part 2- Getting comfortable with subscriptions, again…

Subscriptions have been around forever.
Columbia House Music, wine-of-the-month, magazines, and now all our favorite streaming music and TV services.  As we move to a service-based economy this the subscription trend will continue, especially for consumption based services, like technology!

Businesses need to re-think how they are purchasing their IT software and hardware.

Don’t Risk It!

Businesses Accept Technical Risks Without Knowing It.. Stringfellow Can Help.
There are various ways you can address risks in a business environment.  A quick web search will show the same iteration of four options:  accept, avoid, reduce, transfer.  Technology risks in a business should be clearly understood due to their impact across all business operations.

Shifts in the MSP Industry

Not Surprising....
 

Another article about the significant shift in the MSP industry towards the cloud.  It surprises me that this is surprising!  We have been recommending cloud services to our Clients since we started in 2005.  The model of making money off installing servers and reselling equipment is done.

Hosted VoIP Goes Mainstream

Phones Occupy a Special Place In the Technology World.
They are one of the few devices that haven't changed since Alexander Graham Bell's first call.  Their purpose is simple, to connect people together over audio.  Sure we can text, Snapchat, Twitter, and Facebook…but to hear someone's voice is still a very human connection, that we all want to ability to make.