We talk to a lot of businesses, but we recently met with a group that had hired their “new IT” eight years ago! In the last eight years, the IT landscape has changed dramatically. Small to medium-sized businesses (SMBs) are facing new challenges that didn’t even exist when they first signed that new IT contract.

If your IT is stuck in the past, you could miss out on opportunities to improve productivity, reduce costs, and, most importantly, protect your business.

So, what’s changed since they found their new IT? We wanted to highlight some major areas where things have shifted, so we made this list. Here are five changes that have transformed IT in the last eight years and why it might be time to reassess your IT.

1. Cloud Adoption and SaaS Have Taken Over

Eight years ago, many businesses were hesitant about moving to the cloud. Today, cloud computing is no longer an option in most cases. Cloud services, like Microsoft 365, have become key to business operations, offering flexibility, scalability, and cost savings.

If your IT isn’t an expert in cloud management or isn’t proactive about data migration, you’re likely behind the curve. The cloud brings a wealth of advantages, but it requires careful management to ensure security and seamless operation. Is your IT keeping up?

2. Cybersecurity Threats Are More Dangerous Than Ever

Cybersecurity is almost unrecognizable compared to eight years ago. Ransomware attacks, data breaches, and phishing scams have skyrocketed, and SMBs are no longer “too small” to be targeted. Cybercriminals now specifically target SMBs, knowing they lack decent security.

If your IT hasn’t significantly upgraded your security measures in the last eight years, you may be sitting on a ticking time bomb. Modern IT should offer 24/7 monitoring and response, advanced threat detection, and complete cybersecurity strategies for your business. Are you protected from today’s threats?

3. The Rise of Remote and Hybrid Work

The COVID-19 pandemic fast-tracked a change already in motion: remote work. Now, remote and hybrid work environments are here to stay, and that’s not just a trend—it’s the future of work.

For businesses, new IT needs to be set up to support seamless, secure access for employees no matter where they are. Remote work requires a modern IT infrastructure. If your IT struggles to support this shift, it may be time to find one who can help.

4. Automation and AI Are Streamlining Operations

Artificial intelligence and automation have made significant strides in the last few years, helping businesses of all sizes streamline operations and reduce repetitive tasks. Whether it’s automating customer service or integrating AI tools to help manage data, the opportunities are seemingly endless.

IT still operating on outdated tools and solutions is holding you back. Today’s IT can introduce AI tools that enhance productivity and keep your business competitive in an increasingly tech-driven marketplace.

5. Data Privacy Regulations Are More Stringent

Data privacy wasn’t the hot topic it is today when you first brought on your new IT. But with regulations like GDPR, CCPA, and HIPAA becoming central to business operations, SMBs must now be vigilant about data privacy and compliance. Falling short on compliance doesn’t just result in fines—it can damage your reputation permanently.

If your IT isn’t actively helping you navigate these complex data regulations and ensuring you’re compliant, you could be putting your business at risk. Today’s IT need to understand these regulations deeply and offer solutions that protect your business and clients.

Is It Time for a New IT Partner?

If these five significant changes have left you questioning whether your current IT is up to the task, you’re not alone. Technology evolves quickly, and you need a partner who keeps up.

Whether you’re looking for better cloud management, enhanced cybersecurity, support for remote work, AI integration, or help with compliance, the right IT should be proactively addressing these needs. If they’re not, it may be time to explore new options.

Ready to assess your IT? Let’s talk about how we can help you navigate the next phase of your business.