What exactly is proactive cybersecurity?

Do you spend hours obsessing about the inner workings of DNS-layer security, intrusion prevention systems, and data encryption? If you’re not a managed IT services provider (MSP), you probably don’t. Instead, you’re probably looking for a business partner to manage those nitty-gritty details for you. However, there’s one thing you really ought to know: What […]

Why your business needs a hardware firewall

Most people have a vague idea of what a network firewall does. But some business owners are easily fooled by promises of quick and easy solutions that can be installed and managed right from your desktop. In the software vs. hardware debate, there’s a clear winner when it comes to your security. Let’s take a […]

5 great ways to prevent cyber-attacks

There has been a movement among technology providers to promise “proactive” cyber security consulting. Small- and medium-sized businesses love the idea of preventing cyber-attacks and data breaches before they happen, and service providers would much rather brainstorm safeguards than troubleshoot time-sensitive downtime events. But it’s not always clear what proactive cyber-security means, so let’s take […]

The next big thing in endpoint security

Almost every day, the virtualization industry takes a giant leap forward. Although this industry has been reserved for only the most technologically advanced of businesses over the years, it’s spreading like wildfire with advances in cloud computing. As engineers create virtual versions of hardware, storage, and even networks, digital architects are coming up with entirely […]

What is IT Managed Services?

"What is Managed IT Services?"
Does anyone really know what Managed IT Services are anymore?  They have certainly evolved over time, but let's clear up what they are and are NOT.

First, slapping a bunch of monitoring agents on your computers and then charging hourly to resolve issues that pop up is NOT managed services.