Working remote: Time to move on from internal IT support

No matter how good the technology or smart the end-user, there will always be a need for IT support. Plug and Play was a big deal in the 90's and we all know how that turned out! Getting the most out of your remote workforce requires that you provide IT support that can handle a variety of hardware, software, and end-user expectations.

How MSPs are helping businesses navigate the challenges of COVID-19

IT services are more critical than ever before, proving their value in the face of a health crisis and the abrupt shift to remote working. Here are some ways managed IT services providers (MSPs) are helping small companies leverage technology to support their remote teams and go about business as usual. Providing infrastructure and service […]

The SMB’s guide to staying afloat during the COVID-19 pandemic

More than being a global health crisis, the COVID-19 pandemic is also upending the global economy. Many businesses find themselves facing the grim reality that if they don’t find a way to adapt to the crisis, they’ll end up closing their doors for good. Here are some tips that can help your business get through […]

Remote work policy tips for Windows and Office users

With businesses making adjustments due to the COVID-19 pandemic, concerns about data integrity of work from home (WFH) setups have multiplied. But as long as you can properly configure Windows and Office, your business data will always remain protected. Before the pandemic broke out, companies across the United States had already been on the lookout […]

Could telecommuting be the new norm?

Despite businesses’ reservations, remote working comes with numerous benefits, including lower overhead expenses and improved productivity. And with the coronavirus pandemic forcing employees to work from home, this might just be the tipping point for remote work to become the norm. Enforced flexibility A pandemic is one of the most socially, economically, and politically disruptive […]

Essential tools for remote working

The global pandemic hasn’t defeated many hard-working managers and teams. They’re protecting themselves from the virus, meeting deadlines, collaborating on projects, and hitting business goals, all while working from home. In this article, we’ll go through a list of the essentials tools for the new normal that is remote working. For both employers and employees, […]

How businesses are impacted by COVID-19

Businesses and consumers are facing a lot of uncertainty because of the coronavirus pandemic. As COVID-19 continues to spread, the only thing that seems certain is that it will impact businesses, particularly the way they operate and use technology. Increased reliance on communications technology The need for remote interactions and stronger communications technology will inevitably […]

Microsoft Teams boosts productivity in spite of COVID-19

Microsoft recently released several updates to its Teams platform, enabling users to take advantage of its advanced features to effectively communicate with each other. The changes were made in response to the soaring need for business owners and their staff to collaborate remotely amidst the COVID-19 pandemic. What is Microsoft Teams? Microsoft Teams combines workplace […]