Collaboration is the act of working with someone to produce or create something. In today's workplace the words "in real time" need to be added to this. Sending emails back and forth is not collaboration, and it is certainly not productive! When working remotely it is critical to standardize on a collaboration application across your organization.

No matter how good the technology or smart the end-user, there will always be a need for IT support. Plug and Play was a big deal in the 90's and we all know how that turned out! Getting the most out of your remote workforce requires that you provide IT support that can handle a variety of hardware, software, and end-user expectations.

What is the first thing that happens before you move homes? All of those old clothes, exercise equipment, and children's toys go off to the donation bin. This is also known as The Great Purge. The analog nature of all this stuff means that you are going to put it in boxes to haul it across the city.

The importance of industry expertise should not be overlooked when selecting a technology partner. Technology itself is standards-based, but the familiarity with HOW technology is used in a specific industry will accelerate your productivity gains with it.

The impact of technology in the professional contractor industry has changed drastically over the past ten years. The explosion of mobile devices, ubiquitous LTE connectivity, and cloud-based file storage has made a big difference. Running from job-site to job-site with file folders full of timesheets, bill of materials, and progress reports can be a thing of the past with the right use of technology.

The impact of technology in urgent and primary care clinics can make provider's patient encounters better, or a frustrating exercise in attempting to get everything put into the EHR correctly! Ideally the technology sits in the background and is seamlessly integrated with the clinic workflows.

The impact of technology in private and family-owned businesses can be the difference in scaling up, or sliding down. There are two key differences we have observed in how private and family-owned businesses approach technology change and investments.

People are the process

Most family businesses are built on people with whatever resources they had at the time.

Get ready to hear a lot about the Zero Trust security model going forward. The #wfh movement has put this front and center in any technology planning discussion. This is not a fad or product to implement, it's a mindset shift that needs to occur in our technology planning.

No matter how good your technology plan was going into 2020, it is time to recalibrate it. The business environment has permanently changed and will not be going back to "how it was" with or without COVID-19. Thousands of workers shifted to #wfh for the first time, and guess what? They were MORE productive than they have ever been.

Many companies will eventually need to decide whether they should keep customer and other highly confidential information on their on-premise servers or in the cloud. When the time comes to make this type of decision it can seem overwhelming. Fortunately, this is where Azure Active Directory (AD), an identity management tool comes in to play.