Does your business strategy take technology consolidation into account?

Large technology companies are masters of consolidation, think Microsoft, Salesforce, Apple.  They watch new technologies emerge from other groups, and then either buy or replicate that functionality.  Over time all the various DIFFERENT technologies you needed to accomplish a goal now show up under a single integrated application from a single vendor.

Three ways you should STOP using email

Email is the defacto communication standard in business today.  This is interesting considering the first email sent was in 1971, and the fax machine has come and gone since that time.  Email continues to be useful in the business environment, BUT it time to consider alternatives for many scenarios.

How to avoid technical debt

Debt refers to the state of owing something, usually money, to another party in the future.  Technical debt is when you "borrow" from your company's FUTURE PRODUCTIVITY by not making the proper investments TODAY.  The justification is usually based on not having the actual financial capacity to invest in your business technology.

Goldilocks and the right level of technology involvement

Delegating is a key driver for growth and scalability in your business.  You can't do it all!  Delegation does not remove responsibility though, so you still need some level of understanding.  Many executives and business owners struggle with the right "level" of understanding in technology.

Playing the long game in business

There is a time limit in sporting events is because there has to be a loser!  Don't put a time limit on your business relationships, play the long game.

Three advantages of playing the long game with your business relationships:

Allows for investments in improving the overall relationship…this can often take time to realize a return
When relationship issues occur there is a much better chance of positive resolution and understanding
Long term relationships inspire commitment and stability for both parties

Playing the long game is the best way to manage your business relationships….if you don't see investment, understanding, and stability from your business partners it may be time to go and evaluate others.

110% client retention exists…here’s how!

Client retention is an important metric for any business, especially those with a high customer acquisition cost (CAC).  The old saying it's always easier to keep a client you have than to go and find a new one is true!  What if you could plan on not only keeping all your (profitable) Clients, but getting them to FURTHER commit to your partnership?  Now we are talking about 110% retention!
How do you achieve 110% Client retention? 
What happens to Client retention when you add real value to their bottom line?  Not only do Clients stay, they INCREASE their commitment over time.