Data loss is something we all know happens but many don't like to talk about. We all assume it won't happen to us if we just look after our devices but the reality is that it could happen to anyone, at any time. Whether hacking takes place or we accidentally damage our devices there's a chance we're unable to recover the data we had stored in these devices.

All of us have deadlines to meet, projects to implement, meetings to attend, and a lengthy to-do list on hand. Keeping track of all the tasks you must take care of in the workplace is without a doubt challenging as daily responsibilities start piling up.

There are many features of Microsoft 365 that some users don't know exists as part of their subscription. In fact, a lot of individuals with access to this plan are aware it includes all Office applications, Microsoft Teams, and OneDrive, but not much else.

Most organizations have one central place for storing a lot of sensitive information. Some offices save documents to personal or work computers, or somewhere else on their servers. Others, including myself, rely on SharePoint for information saving and sharing.

Before I was ever introduced to OneDrive, I did not have a go-to place for storing and saving important information on my personal or business computer. Whether I had important files I created in Word, Excel, or PowerPoint, all my items were saved as a random file name on my desktop or placed into a folder in My Documents.

Almost all workplaces utilize email and an internal messaging system to connect with team members across an organizational level. Business tools like Slack, Zoom and GoToMeeting are often implemented in many offices to help individuals work more efficiently together.

What IT metrics matter the most? Is it how fast an issue is resolved? How many times the same issue reoccurs? Cost to resolve the issue? All of these metrics can have a varying degree of importance depending on who you ask! Today we are going to look at the IT metrics that provide the best overall picture of how your IT is performing for your business.

The work-from-home shift has expedited the need for businesses to evaluate their technology roadmaps and make adjustments to their technology stack.  One area that should be considered improving is the way to handle voice across a phone system.  Many offices are still using an in-office PBX which lacks the phone capabilities that are necessary for a remote workplace to function efficiently.

The COVID-19 pandemic has made businesses painfully aware of their fixed operating costs.  The largest of these fixed costs are people often followed by office space.  Outsourcing your technology immediately changes many fixed costs into variable utilization-based costs, with a POSITIVE impact on your business efficiency.

Business owners are constantly bombarded with information about fiscal responsibility and how to avoid incurring more expenses than necessary.  But sometimes the fear over "losing or spending money" leads many to stick with a decision because they already purchased a product or service, not because it's the right choice.