Using Microsoft Teams, from a new user perspective

Almost all workplaces utilize email and an internal messaging system to connect with team members across an organizational level. Business tools like Slack, Zoom and GoToMeeting are often implemented in many offices to help individuals work more efficiently together. Microsoft Teams, however, still stands as the best all-in-one solution for team collaboration.   When I […]

IT Metrics that Matter the Most

What IT metrics matter the most? Is it how fast an issue is resolved? How many times the same issue reoccurs? Cost to resolve the issue? All of these metrics can have a varying degree of importance depending on who you ask! Today we are going to look at the IT metrics that provide the […]