The first step to improve your business productivity is to understand the three illusions executives have about internal IT versus outsourcing. These illusions are reinforced by unsophisticated technology providers, vendors what want you to use their (on-premise) products, and internal IT's need to stay employed.
Netflix has changed the way we consume video content, and grown into a streaming giant. A key to their success was knowing what parts of the business to outsource, and which ones to keep in house. Starting in 2008 they shifted their infrastructure over to a partner, and unplugged their last corporate datacenter in 2016. The biggest benefit is their increased agility due to having the "operational load" of running ALL their technology shifted to an outside partner.
Congratulations, you are part of a growing business that is about to make an acquisition! All the financials are thoroughly reviewed, corporate culture is synergistic, and everyone is excited. Did anyone do a technology capacity and alignment review? Nah, we will let the "IT folks" figure that out later, no big deal….except that it is.
Large technology companies are masters of consolidation, think Microsoft, Salesforce, Apple. They watch new technologies emerge from other groups, and then either buy or replicate that functionality. Over time all the various DIFFERENT technologies you needed to accomplish a goal now show up under a single integrated application from a single vendor.
Email is the defacto communication standard in business today. This is interesting considering the first email sent was in 1971, and the fax machine has come and gone since that time. Email continues to be useful in the business environment, BUT it time to consider alternatives for many scenarios.
If what physical device you are using determines what applications and services you have access to, it's time to reevaluate your technology setup! It still surprises me at the number of organizations still dependent on VPN, local file shares, and legacy applications.
Digital natives will not hang around long with a company that still things the world is flat! This shift of mentality is real and happening now. Make sure that you are keeping an open mind about how technology can improve your productivity, profits, and results.
Debt refers to the state of owing something, usually money, to another party in the future. Technical debt is when you "borrow" from your company's FUTURE PRODUCTIVITY by not making the proper investments TODAY. The justification is usually based on not having the actual financial capacity to invest in your business technology.
Delegating is a key driver for growth and scalability in your business. You can't do it all! Delegation does not remove responsibility though, so you still need some level of understanding. Many executives and business owners struggle with the right "level" of understanding in technology.
Small- and medium-sized businesses don’t have the time to maintain IT infrastructure, let alone assess whether it’s still driving value for the company. However, if you want to ensure everything runs smoothly, it’s important to be proactive and conduct technology business reviews when you can. What is a technology business review? A technology business review […]