Impact of technology in family-owned businesses

The impact of technology in private and family-owned businesses can be the difference in scaling up, or sliding down. There are two key differences we have observed in how private and family-owned businesses approach technology change and investments.

People are the process

Most family businesses are built on people with whatever resources they had at the time.

5 Tips to work smarter in Outlook

Microsoft Outlook comes with a raft of features that make managing your busy schedule and boosting your productivity easier. If you find Outlook’s myriad capabilities a little overwhelming, don’t worry — these tips and tricks will have you using Outlook like a pro in no time. Organize your inbox Is your Outlook inbox getting a […]

Monitoring your employees online: Is it a good idea?

The question of monitoring your employees’ computers is a tricky one. Some say such a practice is unethical. But it can also be a way to prevent data breaches. Find out the pros and cons of monitoring your employees’ online behavior by reading this blog. And should you decide your business needs employee monitoring, we […]

Empower your business with Microsoft 365

Microsoft 365 isn’t just a new name for the tech giant’s old product Office 365. The new software comes with chock-full of tools that will empower employees, protect data, and provide business leaders with comprehensive oversight and control. Check out its features below. Name change Microsoft has time and again shown that they are willing […]

From Old School to OneDrive

Before I was ever introduced to OneDrive, I did not have a go-to place for storing and saving important information on my personal or business computer. Whether I had important files I created in Word, Excel, or PowerPoint, all my items were saved as a random file name on my desktop or placed into a folder in My Documents.

Using Microsoft Teams, from a new user perspective

Almost all workplaces utilize email and an internal messaging system to connect with team members across an organizational level. Business tools like Slack, Zoom and GoToMeeting are often implemented in many offices to help individuals work more efficiently together.

IT Metrics that Matter the Most

What IT metrics matter the most? Is it how fast an issue is resolved? How many times the same issue reoccurs? Cost to resolve the issue? All of these metrics can have a varying degree of importance depending on who you ask! Today we are going to look at the IT metrics that provide the best overall picture of how your IT is performing for your business.

Now is the time to move to VoIP

The work-from-home shift has expedited the need for businesses to evaluate their technology roadmaps and make adjustments to their technology stack.  One area that should be considered improving is the way to handle voice across a phone system.  Many offices are still using an in-office PBX which lacks the phone capabilities that are necessary for a remote workplace to function efficiently.

Technology should be a variable, not a fixed cost

The COVID-19 pandemic has made businesses painfully aware of their fixed operating costs.  The largest of these fixed costs are people often followed by office space.  Outsourcing your technology immediately changes many fixed costs into variable utilization-based costs, with a POSITIVE impact on your business efficiency.

Don’t Let the Sunk Cost Fallacy Drive your Technology Decisions

Business owners are constantly bombarded with information about fiscal responsibility and how to avoid incurring more expenses than necessary.  But sometimes the fear over "losing or spending money" leads many to stick with a decision because they already purchased a product or service, not because it's the right choice.

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