Before I was ever introduced to OneDrive, I did not have a go-to place for storing and saving important information on my personal or business computer. Whether I had important files I created in Word, Excel, or PowerPoint, all my items were saved as a random file name on my desktop or placed into a folder in My Documents.

Almost all workplaces utilize email and an internal messaging system to connect with team members across an organizational level. Business tools like Slack, Zoom and GoToMeeting are often implemented in many offices to help individuals work more efficiently together.

What IT metrics matter the most? Is it how fast an issue is resolved? How many times the same issue reoccurs? Cost to resolve the issue? All of these metrics can have a varying degree of importance depending on who you ask! Today we are going to look at the IT metrics that provide the best overall picture of how your IT is performing for your business.

The work-from-home shift has expedited the need for businesses to evaluate their technology roadmaps and make adjustments to their technology stack.  One area that should be considered improving is the way to handle voice across a phone system.  Many offices are still using an in-office PBX which lacks the phone capabilities that are necessary for a remote workplace to function efficiently.

The COVID-19 pandemic has made businesses painfully aware of their fixed operating costs.  The largest of these fixed costs are people often followed by office space.  Outsourcing your technology immediately changes many fixed costs into variable utilization-based costs, with a POSITIVE impact on your business efficiency.

Business owners are constantly bombarded with information about fiscal responsibility and how to avoid incurring more expenses than necessary.  But sometimes the fear over "losing or spending money" leads many to stick with a decision because they already purchased a product or service, not because it's the right choice.

The sudden shift in how we work has been challenging for many businesses. For some it validated their technology platforms, and for others exposed their limitations. Regardless of the outcome, it is important to take these experiences and update your technology roadmap.

Remote access and collaboration have been key components of Stringfellow technology roadmaps since 2006. It all started with moving users to "hosted" Exchange mailboxes, which sounds very dated in today's world of Office 365 services. Today we focus on a cloud-first and servers-to-services mentality for all our roadmaps.

The global pandemic hasn’t defeated many hard-working managers and teams. They’re protecting themselves from the virus, meeting deadlines, collaborating on projects, and hitting business goals, all while working from home. In this article, we’ll go through a list of the essentials tools for the new normal that is remote working. For both employers and employees, […]

Patrick Lencioni's book, The Five Dysfunctions of a Team, clearly shows that Trust is the basis for developing high performing teams.  Until this is addressed, it will be difficult for any team to achieve consistent and repeatable results. Unfortunately, some managers attempt to achieve results by imposing various controls on their employees which ultimately reduces productivity and team spirit.