Storms, floods, fire, and other emergencies can cause productivity loss due to power failure. Utilizing an uninterruptible power supply (UPS) for your workstations will ensure that you never lose unsaved work. But what about your online connection? To avoid being crippled by loss of internet connection, it’s a good idea to plug routers, wireless access […]

Client retention is an important metric for any business, especially those with a high customer acquisition cost (CAC).  The old saying it's always easier to keep a client you have than to go and find a new one is true!  What if you could plan on not only keeping all your (profitable) Clients, but getting them to FURTHER commit to your partnership?  Now we are talking about 110% retention!
How do you achieve 110% Client retention? 
What happens to Client retention when you add real value to their bottom line?  Not only do Clients stay, they INCREASE their commitment over time.

First, there is no technology platform that provides 100% uptime, period.  Technology is too complex for that level of reliability.  The car has been around for about 120 years and they crash every day, albeit with a better survival rate.  This is similar to technology in general.

Measuring productivity is an important process in an employee’s performance evaluation. Previously, Microsoft’s Office 365 had MyAnalytics, a tool for employees to monitor their own performance. But Microsoft improved on it with Workplace Analytics, which now allows managers to also view and evaluate their staff’s productivity. Managers can use this data to create strategies for […]

Office 365 just keeps getting better and better. Check out how these new and upcoming enhancements can improve productivity. Office Write and draw with digital ink Typing is easy on desktops and laptops, but when you’re on touch-enabled devices, keyboards are cumbersome to use, whether they are extra hardware or as space invaders on your […]

Do you run your technology like it's a plane, train, or automobile?  All three will get your from point A to point B, but in very different ways.  We can also apply this concept to how you run your technology.  Let's assume you have decided where you want to go, now let's review how we are going to get there!
Trains are very efficient at moving large amounts of material over predefined routes.

Your company may be done migrating to Office 365, but there’s still a lot you must do. Now that your productivity tools are online via the cloud, there are a few optimizations that will provide your users with a better experience. Declutter your inbox If you’re having trouble managing the overwhelming amount of emails in […]

Businesses need technology to be profitable and productive. But not all technologies are capable of delivering on their perceived benefits. To make sure your investments are still worth keeping, you need to perform technology business reviews. What is a technology business review? A technology business review reveals the strengths and weaknesses of your company’s IT […]

Go ahead, reread the headline again, it's correct.  We have reached the limit of technology making us more productive, and entered the era of "being busy".  We are losing the fundamental ability to prioritize our work time, and now stay busy all the time; responding to emails, texts, and other REACTIVE tasks.

Some things come in pairs, including glasses, shoes, and, for busy office workers, computer monitors. The concept of using two monitors at once is unconventional for some, but staying in familiar territory when it comes to working at a desk might not be best for productivity. If you’re hesitant about your employees using two monitors […]