Keeping your firmware up to date

Technology evolves quickly. The features of a phone that came out two years ago are likely very different from the features of the most recent model. It’s the same with printers, laptops, and other devices in your office — newer models with better features are introduced to the market yearly, so you need to keep […]

The crucial role of MSPs in SMB cybersecurity

With modern cyberattacks targeting companies of all sizes, businesses cannot afford to relegate cybersecurity to the bottom of their list of priorities. When it comes to cybersecurity, even small- and mid-sized businesses (SMBs) would do well to get help from an expert. Here’s how having a managed IT services provider (MSP) implement robust cybersecurity solutions […]

How updated firmware keeps cyberattacks at bay

Your business may have all the latest cybersecurity solutions in place, but if you haven’t updated your computers’ firmware in a while, you may still be at risk of data breaches and other cyberattacks. Here’s how updating firmware can beef up your company’s cyber defenses. What is firmware? Firmware is a basic type of software […]

Small- and mid-sized businesses need cybersecurity

If your company has recently suffered from a data breach or a ransomware attack, then you know how costly it can be. You lose not just hundreds of dollars but also the reputation you’ve built through the years. That’s why you need cutting-edge cybersecurity solutions to protect your business from ever-growing cybersecurity threats. The good […]

Obsolete firmware poses security risks

Are you still hanging on to your old work computers since they “still work fine”? While they may still help you get the job done, their outdated firmware can make you vulnerable to security risks that can lead to major problems. What is firmware? Firmware is a basic type of software that is embedded into […]

Use data analytics to manage backups

The amount of data that the average business manages is unprecedented. And with that shift comes an unavoidable challenge: Deciding which files and records are most important to business continuity. However, with a little creative thinking and implementation, you can ensure the security of your most critical data. An excess of information Nowadays, too much […]

Obsolete firmware poses security risks

Are you still hanging on to your old work computers since they “still work fine”? While they may still help you get the job done, their outdated firmware can make you vulnerable to security risks that can lead to major problems. What is firmware? Firmware is a basic type of software that is embedded into […]

Utilization based technology services and support

Would you ever pre-pay for your electricity or water service years in advance, knowing that if you used LESS you would pay MORE and if you used MORE it would not even be available? Of course you wouldn’t!  This is exactly how many companies are acquiring their technology services and support today, and that needs […]

Outdated firmware is worse than you realize

For decades, one of the most foundational principles of cyber security has remained the same: Always update and patch your software. But for most people, hardware is exempt from this process. They think of hardware as nothing more than a vessel for software to occupy — and that’s totally incorrect. Read on to learn more […]

Shifts in the MSP Industry

Not Surprising…. Another article about the significant shift in the MSP industry towards the cloud.  It surprises me that this is surprising!  We have been recommending cloud services to our Clients since we started in 2005.  The model of making money off installing servers and reselling equipment is done.  Clients want solutions YOU would use […]

Hosted VoIP Goes Mainstream

Hosted VoIP

Phones Occupy a Special Place In the Technology World. They are one of the few devices that haven’t changed since Alexander Graham Bell’s first call.  Their purpose is simple: to connect people together over audio.  Sure, we can text, Snapchat, Twitter, and Facebook…but hearing someone’s voice is still a human connection we all want to […]

Digital Haves and Have Nots

Digital Haves and Have Not’s The debate about whether the future is analog or digital ended in the 80’s.  Once a PC was put on  every desktop there was no stopping the digital revolution.  Today’s debate is now around what LEVEL of participation you will have in the revolution! As the economy becomes more and more […]

Good Questions to Ask About Your IT Provider’s Business Model

business model

Don’t Get Caught in Your Vendor’s Business Model Transition You cannot serve two masters. Some would say it’s Biblical, but I also think it is good business sense. I am seeing a LOT of companies jump on the “managed” business model bandwagon. Whether it’s managed IT, security, phones, or lawn care….okay, maybe not lawn care […]

Are You Happy?

“What ‘We are in Good Shape’ and ‘We are Happy’ really mean…” How many times has a friend or your spouse asked, “How are you?” and your response was “I’m good”?  I would bet that this response is less than truthful.  What you are really saying is one of the following: In the business environment […]