Collaboration and Remote Access

Collaboration and remote access platforms are key to your business success. End users expect to be able to share, communicate, and work from any where on any device. Stringfellow can help your business balance the flexibility and security of your collaboration and remote access solutions.

Microsoft Teams
Teams is fast becoming the de-facto collaboration tool for businesses. The ability to have all your data and collaboration tools in one place is a key competitive advantage. It is important to have a partner with experience in planning and implementing your Teams deployments for maximum success. Stringfellow has a proven process of understanding how your organization works and building the Teams structure to match it.

SharePoint & OneDrive
End users expect to access data on any device at any time with minimal effort. Microsoft SharePoint is a plug-n-play replacement for your legacy (often VPN-based) file shares. Moving your files to the SharePoint cloud will instantly enable access and real-time collaboration via Office Online for your users.

OneDrive is the personal side of SharePoint, and allows end users to access their personal files from anywhere on any device. OneDrive ensures that files on the Desktop and My Documents are always backed up and accessible.

Voice over IP (VoIP)
Voice should be delivered as an app that can be run on any device with minimal network overhead. Two services that do this well are RingCentral and Microsoft phone systems (Teams). You install the app on your mobile device, and voila, you can start making and receiving voice calls in seconds. The ability to change your voice settings should also be handled via the application. No more figuring out what your voicemail PIN is to change your greeting or call handling.

Your voice service should also allow for text messaging. As anyone with a child under 20 can attest, the quickest way to get a response is to sent a text, not make a phone call. The voice and text communication should happen via the same service endpoint, because often a text will lead to a call and vice versa. This should be seamless.

Video should not be reserved just for conference calls, but should be an option with any voice call. Your voice services should provide seamless video integration without the need for additional steps. Those with iPhones can attest that Facetime is a great example of video communication in the personal world, as it visually connects you to another person in seconds.